Verify a therapist's credentials by checking their license number in your state's official public database. This confirms their license is active and in good standing. You can also confirm their specific degree and training through their university's directory or professional association records.
Understanding the Difference Between Degrees and Licenses
Many people confuse academic degrees with professional licenses. A degree is an educational credential earned from a university. A license is a legal authorization granted by a state government that allows a professional to practice independently. Therapist licensure is a legal requirement that grants the authority to provide clinical services within a specific state. Without an active license, a professional cannot legally provide therapy, even if they hold a master's or doctoral degree.
Common licenses include Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), and Licensed Clinical Social Worker (LCSW). Each license has specific educational and supervised practice requirements. For example, an LMFT license typically requires a master's degree in marriage and family therapy and a set number of supervised clinical hours. Understanding these distinctions helps you identify the specific expertise a provider offers.
Using State Public Databases for Verification
The most reliable way to verify a therapist is through your state's official licensing board. Every state maintains a public database where you can confirm whether a therapist's license is active and in good standing. These databases are typically hosted by the state's department of health or a specific licensing board. You can search by the therapist's name or their specific license number.
When searching, look for the status of the license. An "active" status means the therapist is currently authorized to practice. A "lapsed" or "inactive" status means they are not currently practicing. You should also check for any disciplinary actions or complaints. Most state boards publish a history of any sanctions or restrictions placed on a license. This step is crucial because it provides a direct, government-verified record of the professional's standing.
Checking Professional Association Membership
Membership in a professional association is not a license, but it can indicate a therapist's commitment to their field. Associations like the American Association for Marriage and Family Therapy (AAMFT) or the American Counseling Association (ACA) have directories of their members. Professional association membership is a voluntary credential that signals a therapist's adherence to specific ethical standards and continuing education requirements. While not legally required to practice, it can be a useful secondary check.
However, do not rely on association membership as proof of licensure. A therapist can be a member of an association without holding a valid state license. Always verify the state license first. If a therapist claims to be a member of a specific association, you can often verify this through the association's online directory. This adds a layer of confidence in their professional identity.
Verifying Through the Request for Information (RBI) Process
Some therapists and practices participate in Primary Source Verification (PSV) or Request for Information (RBI) processes. These are formal methods used by employers and insurance companies to verify credentials directly with the issuing institution. Primary Source Verification is a process where credentials are confirmed directly with the original issuing institution, such as a university or licensing board. While this is often used in hiring, you can ask a therapist if their credentials have been verified through such a process, especially if they are working with insurance.
For individual clients, you may not have direct access to PSV reports. However, you can ask the therapist for their license number and verify it yourself in the state database. This is the most practical and accessible method for consumers. It ensures that the person you are booking is the same person listed in the official state records.

Practical Steps Before Your First Session
Before booking your first session, take a few minutes to perform a quick verification. Start by asking the therapist for their full name and license number. Then, visit your state's licensing board website and search for that name or number. Confirm that the license is active and that the name matches exactly. This simple step can save you from potential issues down the line.
At RBM Marriage & Family Therapy, our team of licensed marriage and family therapists provides transparent information about our credentials. We encourage clients to verify our licenses through the New York and Connecticut state databases. This commitment to transparency helps build trust and ensures that you are working with qualified professionals. If you are considering online therapy, verifying credentials is just as important as it is for in-person care.
Key Takeaways
- Always verify a therapist's license in your state's official public database.
- Check that the license status is "active" and in good standing.
- Understand the difference between a degree and a professional license.
- Professional association membership is a bonus, not a substitute for licensure.
- Ask for the therapist's license number to perform an accurate search.
- Verify credentials for online therapists just as you would for in-person providers.
Frequently Asked Questions
Where can I find a therapist's license number?
You can usually find a therapist's license number on their website, their professional profile, or by asking them directly. It is often listed on their business card or in their email signature.
Is a master's degree enough to practice therapy?
No. A master's degree is an educational requirement, but you must also hold an active state license to practice independently. The license is the legal authorization to provide clinical services.
How do I verify an online therapist's credentials?
Verify an online therapist's credentials by checking their license in the state where they are physically located. If they are practicing in New York, check the New York state database. If they are in Connecticut, check the Connecticut database.
What does "in good standing" mean?
"In good standing" means the therapist's license is active, they have met all continuing education requirements, and there are no pending disciplinary actions or sanctions against them.
Can I verify a therapist's degree?
Yes, you can verify a therapist's degree by contacting the university where they earned it. Many universities have online directories or registrar offices that can confirm graduation and degree type.
Why is it important to verify credentials for online therapy?
It is important because online therapy is regulated by the state where the therapist is located. Verifying credentials ensures that the therapist is legally authorized to practice in that state and is qualified to provide the services they are offering.

