7 Key Steps to Verify a Therapist's License Before Booking
Verifying a therapist's license is a critical step in ensuring your safety and the quality of care you receive. Many individuals skip this process, assuming that a professional website or a referral guarantees valid credentials. This oversight can lead to working with unlicensed practitioners or those whose licenses have expired. By taking a few minutes to check official state registries, you can confirm that your provider is legally authorized to practice in your specific location. For additional details, review the About RBM Marriage amp.
1. Identify the State of Practice
Therapy licenses are state-specific, so you must verify the license in the state where the provider is physically located during the session. Licensing laws vary significantly across the United States. A therapist may be licensed in one state but not another. For online therapy, the general rule is that the provider must be licensed in the state where the client is physically present at the time of the session. If you are in Connecticut, your therapist must hold a valid Connecticut license, regardless of where they live.
2. Locate the Official State Registry
Always use the official government website for your state's licensing board, not third-party directories. Third-party sites like Psychology Today or GoodTherapy are useful for finding providers, but they are not authoritative sources for license verification. You must go directly to the state's Department of Health, Board of Psychology, or Board of Social Work. These official registries are the only source that can confirm a license is currently active and in good standing.
3. Search by Name and License Type
Enter the therapist's full legal name and the specific credential they claim to hold. Credentials such as LMFT (Licensed Marriage and Family Therapist), LCSW (Licensed Clinical Social Worker), or LPC (Licensed Professional Counselor) are distinct. A provider may hold multiple licenses, but you should verify the specific one they are using for your treatment. If the name does not appear in the registry, or if the credential listed does not match what was advertised, do not book an appointment.
4. Check License Status and Expiration
Confirm that the license status is listed as "Active" and note the expiration date. An "Active" status means the therapist is currently authorized to practice. Some registries also show "Inactive" or "Expired" statuses. If a license is expired, the therapist cannot legally provide clinical services until it is renewed. This is a simple but often overlooked check that can save you from working with an unqualified provider.

5. Review Disciplinary History
6. Verify Telehealth Specifics
Ensure the provider is authorized to conduct therapy via telehealth in your state. Some states have specific rules about who can provide telehealth services. While most licensed clinicians can now provide online therapy, it is worth confirming that the provider is comfortable and experienced with virtual sessions. At RBM Marriage & Family Therapy, all sessions are conducted via secure video, and our therapists are fully licensed to provide this care in New York and Connecticut.
7. Confirm Insurance and Billing Details
Choosing the Right Provider
When selecting a therapist, prioritize those who are transparent about their credentials and willing to answer questions about their licensing. A reputable provider will not hesitate to share their license number or direct you to the state registry. If you are looking for a licensed therapist in New York or Connecticut, to schedule a consultation and verify our credentials directly.
Frequently Asked Questions
Where can I verify a therapist's license?
You can verify a therapist's license through the official state licensing board website where the provider is located. Search for the "license lookup" or "public registry" tool on the state's Department of Health or Board of Psychology website.
Does a therapist need a license in my state for online therapy?
Yes, in most cases, a therapist must be licensed in the state where you are physically located during the session. This ensures that the provider is following the laws and regulations of your specific jurisdiction.
What does an "Active" license status mean?
An "Active" status means the therapist's license is currently valid and they are authorized to practice. It indicates that they have met all continuing education and renewal requirements for the current period.
Can I check a therapist's disciplinary history?
What if the therapist's name is not in the registry?
If the therapist's name is not in the official state registry, do not book an appointment. This may indicate that they are not licensed in that state or that their license has been revoked or expired.
Does RBM Marriage & Family Therapy accept insurance?
Yes, RBM Marriage & Family Therapy accepts many major insurance plans in New York and Connecticut. You can view our insurance information to see which plans are covered.

